Frequently Asked Questions

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i-lighting’s Indoor Lighting FAQ

Below you’ll find frequently asked questions pertaining to i-lighting’s under cabinet lighting as well as answers to general questions you may find helpful.

LED Technology


Will the lights become Hot or Warm to the touch?
NO. The lights are LED and do not generate Heat.

How many watts do the lights pull?
The 10mm iluma pulls 3 watts per foot of light and the 5mm pulls 1.6 watts per foot.

How long do the LEDs last?
The LED’s operate for 50,000 hours. That is 5.7 years with lights on 24 hours a day, 17 years with the LEDs on 8 hours a day.

How bright are the LED lights?
LED brightness is measured in lumens.

  • 10mm iluma: The clear white LED is 252 lumens per foot and the warm yellow is 240 lumens per foot
  • 5mm iluma: The clear white LED is 282 lumens per foot and the warm yellow is 271 lumens per foot.

What is the Kelvin rating of the LED lights?
Kelvin is a unit of temperature used to measure the whiteness of the light output. The clear white LED Kelvin rating is 4500 and the warm yellow is 3200 Kelvin.

What temperature can the LEDs operate under? Can the lights be installed under a range hood?
The LEDs can operate at temperatures -40 to 124 ͦC (-40 to 255.2 ͦF). Yes, the light can withstand the heat if installed inside the range hood.

 

Patented Easy Plug™ System


What does Easy Plug™ mean?
i-lighting’s LED lighting system utilizes the patented Easy Plug™ technology. Wiring simply plugs together and it works with the patented polarity correcting circuits. Cutting, splicing and wire nutting is not required cutting installation time in half and creating minimal failure points compared to traditional lighting systems.

 

DC Power Supply


Is the lighting system low-voltage AC or low-voltage DC?
The under cabinet lighting system operates on low-voltage DC power. DC power greatly reduces the risk of electric shock.

How are the LEDs powered?
The LEDs are powered with an LED driver that only outputs the amount of wattage needed for the job. The LED driver plugs into a 110 outlet.

How many watts can the power supply handle?
i-lighting likes to keep 10% of the power supply free. The 25 watt indoor power supply can power 22.5 watts of light and the 72 watt indoor power supply can power 64.8 watts.

 

Installation


Do I need an electrician to install my LED lighting system?
NO… the LED lighting system does not require an electrician for installation. i-lighting’s LED lighting system is UL listed as a portable luminary. The power supply simply plugs into a 110 outlet similar to a string of lights.

What is the size of the actual light?
The 10mm iluma measures 0.5’’ wide and the 5mm iluma is 0.25’’ wide.

What size hole do I need to drill for the micro-connectors?
You will need to drill a 7/16 inch hole for the lights.

How do I manage excess wire?
Each under cabinet lighting package comes with poly carbonate tubing that will adhere to the cabinet and manage loose wire where needed.

 

Warranty & Trouble Shooting


What is i-lighting’s Warranty?
i-lighting offers a 5 Year Limited Warranty on the LED lighting system. Submit the warranty within 90 days for coverage. Visit our Warranty Page for more information.

Where is the push button dimmer installed?
The push button dimmer is designed to turn the lights on/off and dim them up/down. It should be installed after the power supply, before the first light strip. Everything down stream of the dimmer will dim.

What happens if the push button dimmer is not working when installed?
Located on the push button dimmer is a blue lights. When lit this indicates that power is getting to the push button dimmer. If the light is not on, install the small twisted wire provided with the push button dimmer, before the dimmer. This will reverse the polarity of the wires and the blue light should come on.

 


i-lighting’s Outdoor Lighting FAQ

Below you’ll find frequently asked questions pertaining to outdoor lighting as well as answers to general questions you may find helpful.

 

LED Technology


Will the lights become Hot or Warm to the touch?
NO. The lights are LED and do not generate heat.

How long do the LEDs last?
The LED’s operate for 50,000 hours. That is 5.7 years with lights on 24 hours a day, 17 years with the LEDs on 8 hours a day.

How bright are the LED lights?
LED brightness is measured in lumens. i-lighting’s clear white LED is about 21,000 lumens (equivalent to 35-40 Watt incandescent bulb) and the warm yellow is 14,100 lumens (25-35 Watt incandescent bulb).

What is the Kelvin rating of the LED lights?
Kelvin is a unit of temperature used to measure the whiteness of the light output. i-lighting’s clear white LED is at 5500°K and the warm yellow LED is 3500°K.

Are the LED lights water resistant?
Yes, each light is injected with a waterproof adhesive to prevent water migration.

 

Patented Easy Plug™ System


What does Easy Plug™ mean?
i-lighting’s LED lighting system utilizes the patented Easy Plug™ technology. Wiring simply plugs together and it works with the patented polarity correcting circuits. Cutting, splicing and wire nutting is not required cutting installation time in half and creating minimal failure points compared to traditional lighting systems.

 

DC Power Supply


Is the lighting system low-voltage AC or low-voltage DC?
i-lighting’s LED lighting system operates on low-voltage DC. Direct current utilizes less power, optimizes the life of the LED and greatly reduces the risk of electric shock.

If the lights are on all the time – How much electricity do they use?
i-Lighting’s low-voltage LED lights are the most inexpensive lights to operate. The lights cost pennies a month to operate.

How many watts can the power supply handle?
i-lighting likes to keep 10% of the power supply free. For example, the 15 Watt power supply can handle 13.5 watts of light and the 25 watt power supply can power 22.5 watts of light.

 

Installation


Do I need an electrician to install my LED lighting system?
NO… the LED lighting system does not require an electrician for installation. i-lighting’s LED lighting system is UL listed as a portable luminary. The power supply simply plugs into a 110 outlet similar to a string of lights.

Should I install a light on every step?
i-lighting’s Outdoor Stair Lights are designed for safety. We strongly advise you to light every step, to ensure your safety.

How much of a bull nose do I need to install a stair light?
Based on building code, generally a ¾ to 1 inch of a bull nose is required.

What size hole do I need to drill to accommodate for the micro-connectors?
You will need to drill a 7/16 inch hole for the lights.

How do I manage excess wire?
Each stair and post light kit includes a pack of wire staples to neatly manage any excess wire under the deck.

Can a deck and landscape or outdoor living area be connected together on the same system?
Yes, on the last stair or post light is an open connection. Simply ensure the current power supply can handle the additional wattage and plug a connector cable into the last light to continue lighting your outdoor living area.

Do I need to add any waterproofing to the lights and connector cables?
No, the lights and connector cables are coated with Tectyl 506, a corrosion preventative solution.

Where can the power supply be mounted?
The power supply is encased in a waterproof utility box. It can be mounted where it is aesthetically pleasing such as hidden under a deck or where convenient to an electrical receptacle. (It comes standard with a 6’ power cord.)

Where can the photo eye be mounted?
Mount the photo eye where it is exposed to sunlight and the photo eye will turn the lights on/off at dusk to dawn. The photo eye is designed with a 6’ lead for placement flexibility.

 

Warranty & Trouble Shooting


What is i-lighting’s Warranty?
i-lighting offers a 5 Year Limited Warranty on the LED lighting system. Submit the warranty within 90 days for coverage. Visit http://www.ilighting.co/5-year-warranty-registration/ for more information.

What happens if my remote dimmer or timer stops working?
Most likely the battery has died. Simply replace with a CR2032 battery.

The lights turn on and off throughout the night.
The photo is designed to turn the lights on and off at dusk to dawn. If the photo eye is mounted in an area where it is getting interference from a light source it could sense the light and turn the lights off. For example, a porch light or street lamp can trip the photo eye. If this is the case, relocate the photo eye.

The lights turn off every time it rains.
The power supply is designed to turn off if it detects a short in the lights. If a wire is nicked and water penetrates the wire, the power supply will shut down to protect itself. To determine where the short is located, disconnect the photo eye and unplug all but the first light. If the light comes on you know that the short is not in the wire going from the power supply to the first light. Continue to connect one light at a time until the lights shut off and replace the connector cable.

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